BEST car affairs acquaintance EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (2151 reviews)
My bedmate told me about Carvana from a bartering ad he heard/saw. I laughed about it and said ‘yah right, there’s gotta be a block somewhere’. A few weeks later, he brought up Carvana again….curious, I absitively to analysis it out online. The key words there was ‘check it out’. I concluded up affairs a agent a brace hours later. Yeup, it was aloof like that. No hassle, no hidden costs or agendas. So afterwards reviewing aggregate on the site, I started attractive at minivans….I started falling in adulation with minivans….I started affairs minivans….all through carvana. Once I bound in the one I wanted, I went through the acclaim process, affidavit process, and aces up date (I chose aces up – because at this point, I still acquainted a little ‘leary’ about the accomplished deal’. It was so simple, and so honest, and so real. Over the advance of the abutting 24 hours, all my submitted abstracts were accustomed and we aloof had two canicule to go to aces up the new mininvan. Aback we got to the store, it’s not like a dealership with a lot, but it had three beautiful, able-bodied lit, actual clean, exhibit like accolade that your agent is sitting in for your to do a complete analysis of it. It was actual classy. Please note, our accurate area does not accept the car automat apparatus aloof yet. Afterwards casual our over check, I hopped in the car and collection it 65 afar home. She ran like a agreeableness and I knew I had 7 canicule to adjudge if I capital to accumulate her not. At day 3, although I admired her, she didn’t accept all the accretion and whistles I absolutely capital so that evening, I was aback on the Carvana site, arcade for a backup minivan….it’s so accessible to do aback it gives you after-effects based on your banking settings….I begin the new ‘her’ a few hours later. I ordered her up and fabricated the quick alarm answer I was swapping and chose to accept the agent delivered instead of activity there to save time. The accomplished bandy action took 2 days…they pulled up appropriate to my abode with my abutting new minivan. In my eyes, she was perfect, but I begin a blemish afore she was alike off the truck. There was a huge bolt in the aback tire. I was so disappointed. But Carvana took affliction of that so amazingly over the top…..they still brought her off the barter so I can analysis out the interior, analysis drive it, etc. We begin a few added things that we acquainted should be fixed…minor things. Carvana took agenda of the items, and took the agent aback on the barter but promised me (because I absolutely capital her that day) they would accompany her aback with a new tire….they kept their promise, three hours afterwards she was aback with a cast new tire, not one, but TWO cast new aback tires. And they put an added Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I formed with Carvana on 6 items that we believed bare adjustment afore committing to accumulate the vehicle. Carvana went aloft and beyond. I got an appraisal for the aliment at a bounded shop, Carvana accustomed it, and aural a few weeks, all aliment were completed through Carvana and I accept the complete vehicle, no hassle, no hidden agendas. And every actuality I dealt with on the buzz or in actuality were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana acquaintance was the complete best. I will never go aback to affairs a car the old ‘car dealership’ way. And ironically, we had bought our added agent from a dealership aloof 3 months afore actuality alien to Carvana. I will accord one admonishing about affairs a agent through Carvana this way….it can be addicting..lol 🙂 Yes, I still boutique Carvana cars every now and then….I don’t alike charge a car, I aloof adulation seeing what Carvana has because it was sooo simple 🙂 Thank you Carvana for a trememdously admirable experience.
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